The information below sets out what we can do for you. If you wish to send us a complaint, please use the form at the bottom of this page. You can also write to us, ring us free of charge or send us an email. The address, telephone number and email address can be found on the right hand side of this page.
What can the Complaint Line do for you?
Do you feel as if you have been badly treated? Do you have a complaint about your rights? Are you stuck with your issue? The Children’s Rights Commissioner’s Complaint Line can help.
Sometimes, things can go awry at school, at the sports club, in your neighbourhood or municipality, in the youth movement, in child and youth care, in general care services... Or you may feel that you have been badly treated by government or an official service. You don't seem to be able to resolve the problem. You have looked everywhere for assistance but nobody can or wants to help. Ring, email, surf or write to us and we can work with you on finding a solution.
- First, we will examine your problem with you in order to find out exactly what is wrong. We will then see what the law and the Convention on the Rights of the Child say about the issue. We will explain your rights to you and tell you what you can do for yourself.
- We can investigate your complaint. But we will only do so if that is what you want. Together, we will try to find a solution while taking your rights into account.
- Maybe you would prefer the complaint not to be investigated? In this case, we will help you find someone who can further assist you.
- Sometimes, many other children and youngsters struggle with the same issue. If this is the case, we will ask the government to do something about it.
Our team comprises Dominique, Chris, Inge, Michaël and Freddy. They are here to help you.
Send your complaint
You wish to send a complaint to the Children’s Rights Commissioner’s Complaint Line? Please complete this form and we will provide a response as quickly as possible. Please provide an address, OR email address OR telephone number. We will need at least one of these in order to provide you with a response. We will not pass this to anyone else. Your name is less important. If you wish, you can remain anonymous. Please enter your age and provide a brief explanation of your complaint.